What We Do
The success of all our projects requires excellent working relationships, communication, and coordination between the Elias Brothers Contracting team and our partners involved such as the property manager, the association board, the consultant and an architect.
- Multi-Family Communities
Our Services Include:
- Free Property Condition Evaluation & Photo Survey
- Digital Color Imaging Available
- Service Plans
- Enhanced Formal Warranty Program
- Finance Plans
Our project approach is based on a commitment to meeting our clients’ budget and time constraints,
while solving the most complex challenges. To be the market leader, our philosophy is focused in three key areas: Quality, Customer Service and Satisfaction.
Quality of material, workmanship and application procedures are closely monitored at all times. Establishment of project standards in conjunction with customers, owners and manufacturers is the cornerstone for delivery of a quality installation. Combined with the guarantees of the best manufacturers in the industry, our clients get a warranty of substance and integrity.
We are specialists in working on occupied structures while observing time parameters, thus causing minimal disruption to your environment. A project schedule is heavily dependent on obtaining critical input from the owner/customer. This ensures that all crucial elements are identified and issues are resolved before the work begins. Any necessary repairs after completion of project will be addressed and quickly repsonded to.
Client satisfaction is at the core of our business. To ensure customer satisfaction we deliver the highest level of service offering an extended service warranty program that is unmatched with our competitors. We guarantee to meet your expectations.
Advanced Scheduling of our Services
Through our highly professional team, our clients are notified well in advance to schedule a mutually beneficial time to complete our services. Our client management process provides for a complete service profile of each building we service and its unique requirements.
Pre-work Site Inspection
Prior to completing services at our client's facilities, our team completes a pre-work site inspection to assess any additional service needs or any exterior building conditions that may need to be addressed.
Recruiting and Hiring the Right People
Elias Brothers Group has long recognized that in order to deliver and assure quality service, the right people must be recruited, hired and trained. Our team members have the right service mentality and proper skills to perform all our client services.
Management Support and Philosophy
Our company is committed to guaranteed customer satisfaction by applying the Golden Rule. We treat our customers the way we want to be treated from the time we schedule the service, through the follow-up phone call, we make sure you are pleased with our work.
Quality Assurance Inspections
For all projects that we complete, our service managers perform a detailed quality service review with our project supervisor to ensure that all of the client’s expectations are met.